Sign in to Kio Setup Manager with your Kio Cloud user credentials before starting any installation or device management tasks. The app connects to your organization's Kio Cloud account to retrieve device inventory, Smart Location data, and device configurations.
Before you begin
- Kio Setup Manager mobile app installed on your mobile device
- Active Kio Cloud account and your user profile assigned to a Device Management role
- Internet connection
- Your Kio Cloud account region (US or UK) and account type (Tenant or Non-Tenant) — see Kio Setup Manager account and access requirements if you are unsure
Steps
- Open Kio Setup Manager on your mobile device.
- Tap a Sign in Method: Kio Cloud Account or Cisco Spaces Account (only for accounts integrated with Cisco Spaces)
- Tap a Region: United States, United Kingdom, or Custom Region when instructed by Kontakt.io only
- From Enter Tenant ID: If your organization has a Tenant account, enter the Tenant IDt and if a non-tenant account, tap I don't have a Tenant ID.
- Enter your Kio Cloud email address.
- Enter your password.
- Tap Sign in.
- If a role selection screen appears, select the appropriate role for your session and tap Continue.
What happens next
You are signed in and taken to the Home screen, which provides a summary of device inventory, pending configurations, and battery status. You can now discover nearby devices, complete installations, or access device tools.
If sign-in fails, see Troubleshooting: can't sign in to Kio Setup Manager.