About the Kio Cloud platform and deployment steps

Smart Location

The app where you'll set up and manage the map of the physical indoor environment that includes campuses, buildings, floors, and rooms. From each floor, you can view the real-time data for your Kontakt.io devices, including their location, occupancy, and telemetry data.

Smart Location setup is required for tracking, location, and occupancy-based services and solutions. It represents the Location Topology that is used by the Kio Cloud Location Engine that computes accurate, room-level data.

Device Management

The app where you'll monitor and manage your Kontakt.io devices - from adding devices with your Kontakt.io Order ID, getting insights into your device inventory and statuses, to keeping devices up to date with the latest firmware and applying configuration changes.

Devices can also be managed through our Device Management API and SDKs.

Device Health

The app designed to keep you informed about the state of your deployed Kontakt.io IoT devices. The app has several features including three available alert types, optional mediums for receiving alerts (email or text messages), and elective monitoring of devices (specific devices, device types, or devices in a particular location).

Users

The app where you'll manage who has access to your Kio Cloud account.

Users will also find their unique API Key required to integrate with our APIs and SDKs.

Policy Foundry

The app where you can set policies that trigger events when a monitored condition set in a policy is reached and policy actions that serve as a notification method when an event occurs. The available types of policy actions include email and text messages, and stream events to an AWS Kinesis or Azure Event Hub Stream.

From a policy, you can set its monitored condition to trigger events for badge and tag button presses, occupancy thresholds, device battery levels, to device location events.

Step 1: Get Kio Cloud account

The first step of any Kontakt.io deployment is to create or sign in to your Kio Cloud account, Kontakt.io's cloud-based platform.

A Kio Cloud account is required to manage and monitor your Kontakt.io devices and configure Kio Cloud apps to meet your solution requirements.

For those integrating with our APIs and SDKs, your unique API Key is available from your Kio Cloud user profile.

Step 2: Add Devices

When you receive a Kontakt.io order, you’ll claim the Order ID to add the devices to your Kio Cloud account.

If you are integrating with Cisco Spaces, Kontakt.io orders are claimed in your Cisco Spaces account. Learn how to claim an Kontakt.io order in Cisco Spaces.

Step 3: Set up Smart Location

Kio Cloud Smart Location is the mapping of the physical environment - from each campus, building, floors with digital floor plans, and mapping each room within the floors.

Required to upload digital floor plan maps - supported files type include JPG, PNG, BMP, and TIFF.

This step is very important for location, occupancy, and tracking accuracy. Learn more about the Kontakt.io Location Engine Reference Architecture that highlights the importance of rooms and more.

Step 4: Install Devices

Kontakt.io Infrastructure devices are required to be installed onsite with the Kio Setup Manager mobile app. Infrastructure are device models that are stationary and remain in a fixed location. These devices include the Kontakt.io Portal Light, Portal Beam, and Anchor Beacon models.

Kontakt.io Tags require validation they are powered on and ready for use. Tags are devices that are moving and being tracked by some kind of BLE to Wi-Fi Infrastructure. Tag devices include the Kontakt.io Asset Tag, Smart Badge, and Nano Tag models.

Step 5: Explore Kio Cloud

Learn about monitoring and managing your deployed Kontakt.io devices and other system settings.