These instructions provide the steps to get a Portal Light ready for use. A Portal Light is configured with the facility's WiFi network settings, and once configured they are ready to be installed with Kio Setup Manager app.
When the following steps are complete, a Portal Light scans for Kontakt.io BLE beacons and devices and sends data to and downloads settings from Kio Cloud over its connection to the facility's local WiFi network.
Tip
If you have a handful to hundreds of Portal Lights, we recommend completing the Portal Light bulk configure and install instructions.
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Your Kio Cloud username (email) and password.
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Computer and smartphone or tablet with an internet connection.
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Kio Cloud Smart Location setup is complete.
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Portal Light network requirements are met.
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WiFi network settings the Portal Light will connect to at its install location.
Not required If Kontakt.io pre-configured the Portal Lights WiFi network settings; requested when an order is placed.
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Portal Light Install locations - meet the Portal Light placement guidelines.
Important
Deploying both Portal Lights and Portal Beams? First, configure and install each Portal Light and then the Portal Beams.
During installation, the app is required and walks you through the setup and installation steps. If you already have the app, be sure you have the latest version.
To download the app, go to the App Store or Google Play. Search for Kio Setup Manager
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App requirements: Apple iPhone or iPad: iOS version 11 or later | Android phone or tablet: version 5.0 or later | Bluetooth enabled (on) | Internet connection
If Kontakt.io pre-configured the Portal Light's WIFi network settings, go to the next step.
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Sign in to Kio Cloud > select Device Management > select Gateways.
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From the list, select the Portal Light by its MAC address - printed on the side of the device.
TIP: if you have multiple Portal Lights being configured, select each Portal Light and click Bulk Edit.
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Enter the WiFi network properties - this is the network the Portal Light connects to at its install location.
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Network Authentication: Personal (WPA; TKIP & AES), Enterprise (WPA2; TKIP & AES), Open WiFi (WEP; Open &Shared)
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Network Name: SSID; case sensitive
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Network Password: passphrase (network password); case sensitive
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Alias: for information purposes only
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Select Save Changes.
The Portal Light synchronizes with Kio Cloud during the next install step to download the WiFi settings.
During this step, the Portal Light synchronizes with Kio Cloud to download its WiFi network settings.
Important
This step must be completed at the Portal Light install location.
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Power on the Portal Light - plug into a standard grounded outlet.
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From your mobile device, open the Kio Setup Manager app
> sign in with your Kio Cloud username (email address) and password. -
Bring your mobile device close to the Portal Light > tap Install Devices > Portal Light Setup.
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Follow the step-by-step instructions provided in the app.
Tip
Have a problem with the app not finding a device, shows out of range and you are nearby, or it's not allowing you to perform an action?
From your mobile device, turn Bluetooth OFF and then ON again. Wait for the app to establish its connection to the Portal Light.
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Verify the Portal Light LED is a solid green, which indicates it's connected to the local WiFi network.
If its LED remains RED, it could not connect to the local WiFi network. From Kio Cloud, verify its network settings are correct.
You can also refer to the Portal Light LED indicators.
During this final install step, you'll place a Portal Light at its exact mounting location within its Smart Location room.
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Sign in to Kio Cloud (https://app.cloud.us.kontakt.io/signin) > from the launchpad, select Smart Location.
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Go to the Campus, Building, and Floor where Portal Light is installed and assigned to > from the upper-right corner, select CONFIGURE FLOOR > select the Devices tab.
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From the Deployed Devices list, select the Portal Light > select the edit icon (pencil) > from the floor plan, move the Portal Light icon to its actual location in the room > select SAVE > and select FINISH CONFIGURATION.