Company Settings is the only place you can delete an entity. Other Kio Apps can edit entities, change their status, and unassign tags, but only Company Settings can remove an entity entirely.
Deleting an entity is permanent. If you only need to stop tracking an entity for now, consider unassigning its tag instead of deleting it.
Before you begin
- Administrator role in Company Settings
- Confirm you have the correct entity — deletion cannot be undone
Steps
- Open Company Settings from the Kontakt.io Launchpad.
- In the navigation menu, select Entity Management, then select Entities.
- Find the entity you want to delete. Use search or filters to locate it.
- Open the entity, or select its delete action from the list.
- Confirm the deletion when prompted.
Caution: Deleting an entity removes it permanently and cannot be undone. Any tag assigned to the entity is released.
The entity no longer appears in the Entities list or in the Kio Apps that referenced it.
Deleting many entities at once
Company Settings deletes entities one at a time. To remove a large number of entities, submit a support request describing which entities to delete.