The Kontakt.io Panel cloud-software platform (https://panel.kontakt.io) has reached End of Life (EOL) status and will officially be discontinued on November 1, 2022. During this EOL status, Kontakt.io will not be releasing fixes or enhancements to the Panel platform.
To continue access to your Kontakt.io data and services, you must migrate to our Kio Cloud platform (https://cloud.kontakt.io/).
We encourage you to reach out to your Kontakt.io account executive or our support team to learn about what's needed to migrate and transition to our Kio Cloud platform.
Migration highlights
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Your Panel account devices (beacons and gateways), users, and active subscriptions are automatically migrated to Kio Cloud.
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Users will sign in to Kio Cloud with their Panel user name and password.
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Migration requires the configuration of a few Kio Cloud account services - including migrating your Panel Locations, Triggers, and Alerts.
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Your Panel API keys will remain active, but there are Panel endpoints that must be migrated and updated to Kio Cloud endpoints. Our team can help you identify the Panel API endpoints impacted by the migration.
The Panel cloud-platform will officially shut down and be redirected to our Kio Cloud platform. This means that all of your Panel account users will be required to sign in to the Kio Cloud platform to access your Kontakt.io solution data and services.
Panel is our first-generation cloud platform and Kio Cloud is our latest and fully-supported cloud platform. To learn more about the Kio Cloud platform, sign in to Kio Cloud with your Panel user name and password.
Our product teams have spent the last year releasing Kio Cloud features and enhancements. One of their goals was to deliver features that our customers valued from our Panel platform. Although there are a few Panel features not available today in Kio Cloud, our product team has an exciting Kio Cloud roadmap that is full of new features and more!
Panel feature |
Kio Cloud feature |
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Dashboard > Infrastructure |
Device Management |
Dashboard > Add Devices |
Device Management |
Dashboard > Notifications |
Policy Foundry |
Dashboard > Server API Key |
User Management > Security |
Dashboard > Beacon Metrics |
Roadmap |
Locations* |
Smart Location |
Beacons |
Overview - Roadmap Beacons list - Device Management > Beacons |
Gateways |
Overview - Roadmap Gateways list - Device Management > Gateways External Providers* - Kio Cloud configured via API only |
Triggers & Alerts* |
Policy Foundry |
Account |
Users - User Management Subscription - Roadmap. You must contact our sales team to purchase or renew subscriptions. Security - User Management Billing - not available |
* Migration setup and configuration required