Kio Setup Manager is a mobile companion to Device Management, offering local, onsite access to your Kontakt.io devices.
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User access requirements. You must be assigned to a Device Management role. A role determines your permission level and which devices you can access. For example, a user assigned the Device Management Administrator role has full permissions to all devices. For more information, see Manage user access to Device Management.
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Account type. You'll need to know if your organization's account is a Tenant or Non-Tenant type.
Tenant account type: You sign in to Kio Cloud from an unique URL that includes the Tenant ID. Example: https://[Tenant ID].app.cloud.[us or uk].kontakt.io.
Non-Tenant account type: You sign in to Kio Cloud from https://app.cloud.us.kontakt.io or https://app.cloud.uk.kontakt.io.
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Account Region. During sign in, you'll need to select the region of your organization's account.
The Region is also located in the account URL (https://[Tenant ID].app.cloud.[us or uk].kontakt.io).
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From your mobile device, open Kio Setup Manager.
The first time you sign in or after reinstalling the app, you will complete all of the following steps. Once you’ve successfully signed in, the app remembers your Sign In Method and Region.
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Select a Sign in Method > tap Kio Cloud (most common method).
Cisco Spaces Account: for use when installing Kontakt.io Portal Beams integrated with Cisco Spaces.
Sign in with Kontakt.io QR code: for use only when instructed by the Kontakt.io team.
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Select Region > tap the geographic location of your Kontakt.io cloud account.
United States: located in North America or Japan-Asia Pacific locations.
United Kingdom: located in the UK, EU, and other European countries.
Custom Region: only select when instructed by the Kontakt.io team; for dedicated enterprise accounts only.
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Enter Tenant ID is dependent on your organization's Kio Cloud account type. Refer to the below table for more details.
Enter a "Tenant ID" when...
Tap "I don't have a Tenant ID" when...
Your organization has a Tenant account. You sign in to Kio Cloud from an unique URL that includes the Tenant ID.
Example: https://[Tenant ID].app.cloud.[us or uk].kontakt.io
To sign in: enter the Tenant ID > tap Continue > provide your user credentials (email/password or SSO).
You sign in to Kio Cloud from a web browser from either of the below URLs (Non-Tenant account):
To sign in: provide your Kio Cloud user email and password credentials.