Import room types from CSV

For deployments with a large number of room types, CSV import lets you create multiple room types at once instead of individually.

Before you begin

• Administrator role in Company Settings
• CSV file prepared using the Company Settings import template

Steps

1. Open Company Settings from the Kontakt.io Launchpad.

2. In the navigation menu, select Room Management, then select Room Types.

3. Select Import Wizard.

   Note: If you don't see Import Wizard on the Room Types page, the import wizard may not be enabled for your Kio Cloud account. To request it, submit a support request.

4. Download the import template if you have not already done so.

5. Complete the template with your room type data and save the file.

6. Upload the completed CSV file.

7. Review any import errors — the import wizard reports which rows failed and why.

8. Select Confirm to complete the import.

Successfully imported room types appear in the Room Types list.

If the import fails

Row-level errors appear in the import wizard. Common causes:

• Required fields missing (Room Type Name is required)
• Target occupancy exceeds max capacity
• Duplicate room type names

Correct the errors in the CSV file and re-import.