Alert history shows alerts that have already been resolved, along with how and when each one was handled. Use it to review past excursions, confirm corrective actions were recorded, and prepare for audits.
Before you begin
- You are signed in to Temperature Monitoring.
- You have a role that can view alerts. Department-level roles see history for their assigned department only.
Steps
- From the Kontakt.io Launchpad, open Temperature Monitoring.
- Select Alerts.
- On the Alerts page, select the Alerts history link in the upper-right corner. Active alerts are shown by default; Alerts history shows resolved alerts.
- To narrow the list, select Filters and filter by Affected Location, Created, Alert Rules, Resolution Code, or Department.
- Select an alert to open its full record, including the activity timeline, who acknowledged and resolved it, the Corrective Action, and any notes.
Result
You can review any resolved alert and the corrective action recorded for it. To produce a document for your files or an auditor, download the alert incident report from the alert's record.