Alert history shows alerts that have been resolved and whose triggering condition has returned to normal, along with how and when each one was handled. Use it to review past alerts, confirm corrective actions were recorded, and prepare for audits.
Before you begin
- You are signed in to Temperature Monitoring.
- You have a role that can view alerts. Department-level roles see history for their assigned department only.
Steps
From the Kontakt.io Launchpad, open Temperature Monitoring.
Select Alerts.
On the Alerts page, select the Alerts history link in the upper-right corner. Active alerts are shown by default; Alerts history shows alerts that have been resolved and whose condition has returned to normal.
An alert that has been resolved while its condition is still active remains in the active alerts list. It moves to Alerts history once the condition returns to normal.
To narrow the list, select Filters and filter by Affected Location, Created, Alert Rules, Resolution Code, or Department.
Select an alert to open its full record, including the activity timeline, who acknowledged and resolved it, the Corrective Action, and any notes.
Result
You can review any resolved alert and the corrective action recorded for it. To produce a document for your files or an auditor, download the alert incident report from the alert's record.