Use this quick install guide when you're installing a Temp Monitor Pro on-site. It covers what to have ready, how to power on and place the device, what to confirm on the display, and how to complete the install in the Kio Setup Manager mobile app.
The Temp Monitor Pro can be installed to monitor one or two Storage Units, a Room, or both at the same time. For Storage Units, it uses one or two external probes. For a Room, it monitors ambient temperature and humidity with its internal sensor. When installed as Both, it monitors one or two Storage Units and Room ambient conditions simultaneously.
Before you begin
Make sure the following are complete:
| Requirement | Detail |
|---|---|
| Temperature Monitoring role | Facilities Manager, System Manager, or Administrator |
| Kio Setup Manager mobile app role | iOS: Device Management Temp Monitor Installer Android: Setup Manager (mobile) Temp Monitor Installer |
| Mobile device | Kio Setup Manager mobile app installed iOS 17+ or Android 8+ Bluetooth on Internet connection (Wi-Fi or cellular) |
| Account Tenant ID and Region | Both are visible in the web app sign-in URL: https://[Tenant ID].app.cloud.[us or uk].kontakt.io.The subdomain is the Tenant ID, and the us or uk segment is the Region. |
| Cloud apps prerequisites | - The Temp Monitor order is claimed in Device Management. - The Smart Location hierarchy is complete, including campus, building, floors, and rooms. - Smart Location Departments are created and assigned to the correct Rooms. - Temperature Monitoring setup is complete, including Storage Units and Threshold Settings. - You know which Threshold Setting applies to the Storage Unit or Room where the Temp Monitor will be installed. - Temperature Monitoring Alert Rules are created and active if you want alerts to trigger during or after installation. |
| On hand | Temp Monitor Pro device, one or two probes (Storage Unit installs), thermobuffer bottle, tape or cable ties, door-gasket-safe cable routing |
Tip: Make sure Kio Setup Manager is updated to the latest version. Check for updates in the App Store (iOS) or Google Play (Android).
Power on the Temp Monitor Pro
- Long-press any button for 5 seconds. The display lights up and the device begins its startup sequence.
- Verify the display. Confirm the top bar shows the current sensor view (Ambient, Probe 1, or Probe 2), the battery icon, and the time.
- LED stays solid for now. The Pro is in Paused Mode until you install it. The LED begins to blink only after install completes.
Monitor and probe placement
Correct placement directly affects reading accuracy. Position the device, probes, and cables before starting the install flow in Kio Setup Manager.
Monitor device
- Mount on the door hinge side or on the front side of the Storage Unit (not the back).
- Position where it is accessible for maintenance and visible for checking the display.
- For Room installs, mount on a wall. Avoid air ducts, windows, exterior walls, direct sunlight, and equipment that exhausts hot air.
Probes and thermobuffer (Storage Unit and Both)
- Place the probe and thermobuffer bottle in the center of the Storage Unit at mid-depth.
- Keep a 3 to 6 in (7.6 to 15.2 cm) gap between stored contents and the thermobuffer bottle. Contact with cold items reads lower than actual storage temperature.
- Do not place a probe in the direct path of a cooling fan.
- For wire shelving, secure the probe and thermobuffer to the underside of a center-rear shelf.
- Once positioned, tape or zip-tie the thermobuffer so it cannot shift.
Cable management
- Secure the probe cable every 6 in (15.2 cm) and at every turn.
- Route the cable through a door gasket or a dedicated port. Never let a door pinch the cable.
Sign in to Kio Setup Manager
Sign-in happens each time you open Kio Setup Manager. The app remembers your Sign in Method and Region from your previous session, so on subsequent sign-ins you re-enter only the Tenant ID and your credentials.
Tip: Make sure Kio Setup Manager is updated to the latest version. Check for updates in the App Store (iOS) or Google Play (Android).
- Open Kio Setup Manager and tap Sign in Method > Kio Cloud Account. (Cisco Spaces Account only applies to tenants integrated with Cisco Spaces.)
- Choose the account Region: United States or United Kingdom. (Use Custom Region only when instructed by Kontakt.io Support.)
- Enter your Tenant ID and tap Next. For non-tenant accounts, tap I don't have a Tenant ID.
- Sign in with your Kio Cloud credentials:
- SSO: redirected to your organization's identity provider. Complete sign-in there and you will be returned to the app.
- Email and password: enter your Kio Cloud email and password, then tap Sign In.
Note: If sign-in fails, check that the Tenant ID and Region are correct and confirm your user profile is assigned to the Device Management Temp Monitor Installer (iOS) or Setup Manager (mobile) Temp Monitor Installer (Android) role. Roles are assigned in the Users app by a User Management Administrator.
Steps: Install with the Kio Setup Manager mobile app
- From the Home screen, tap Install.
- Find the Temperature Monitor product tile and tap it.
- Scan the QR code on the device. Or, if unreadable, tap Enter MAC / Unique ID, type the MAC address printed on the Monitor, and tap Submit.
- Tap the installation type (Room, Storage Unit, or Both), then tap Next.
- Paused Mode: tap Pause Now to put the device into Paused Mode for configuration. If it already shows Paused Mode ON, tap Next.
- Choose location: tap the campus, then the building, then the floor, then the room. Tap Next, then Next again to confirm.
- Branch based on installation type:
- Room or Both: on Assign Threshold Setting, tap the Threshold Setting row and select the Threshold Setting for the room. Tap Next.
- Storage Unit or Both: on Plug in probes, confirm the connected probes (the Pro supports one or two; connect only what you are using). Tap Next. On Configure connected probes, for each probe: scan the QR code on the probe's white label (or tap Enter Probe Serial Number if unreadable) > assign a Storage Unit > assign a Threshold Setting. Next stays disabled until all connected probes are configured.
- Add device note (optional), for example the device's location in the room, then tap Next.
- Review Setup complete. Confirm location, ambient sensor (if applicable), and probe assignments. Tap Confirm.
- When Installation Success! appears, tap Exit. The device begins reporting.
After install
Sign in to the web app > Temperature Monitoring > Monitoring.
- The Storage Unit or Room appears in the Monitoring view with current readings.
- A 5-minute alert arming delay applies after installation to let readings stabilize.
- Status should reach Online within a few minutes. If it shows Alert setup required, let the Temperature Monitoring administrator know.
Note: If you installed in a Room, this is the first time the Room appears in Temperature Monitoring. Rooms appear only after a Monitor is installed and assigned to them.
Note: Do not move or reposition probe cables after installation. A disconnected probe triggers a hardware error alert if an Alert Rule covers the Storage Unit.
The Pro display and buttons
Tap any button once to activate the backlight (30 seconds). Tap again to trigger the function.
Display
- Top bar: current sensor view (Ambient / Probe 1 / Probe 2), battery level, time, and device state (shows PAUSED when monitoring is paused).
- Background: black = normal · red = active alarm or excursion on the current sensor.
Buttons
| Button | Short press | Long press (5 sec) |
|---|---|---|
| Right | Cycle sensor views: Ambient → Probe 1 → Probe 2 | Open support diagnostic screen (Kontakt.io Support use) |
| Left | Toggle between current reading and min/max threshold values | Toggle local display units (°F / °C); does not change the system setting |
| Center | Snooze the audible alarm (the alert stays active; the sound stops) | Reset the min/max recorded values |
| Left + Right together | — | Restart the device |
LED at a glance
| LED | What it means |
|---|---|
| Blinking green | Monitoring normally; no active alert |
| Blinking red | Active alert or hardware error |
| Blinking yellow | Battery getting low; no active alert |
| Not blinking | Paused, startup period after installation or restart, or just powered on |