Access to Kio Temperature Monitoring is managed in the Users app in the Kio Cloud section on the Launchpad, not within Temperature Monitoring itself. Each person who needs access must have a user profile and be assigned a Temperature Monitoring role. For users whose access is required to be limited to a specific department, a home location must also be assigned.
User profiles are created and managed by users assigned to the Kio User Management Administrator role. For organizations without SSO integration, Temperature Monitoring Managers and Administrators are typically also assigned the Kio User Management Administrator role to manage users directly. For accounts that have SSO integration, user profiles and role assignments are managed through the identity provider and can be viewed only within Kio Cloud User Management.
This article covers the Temperature Monitoring roles and how access works. For step-by-step user management tasks, see the Users app articles.
Temperature Monitoring roles
Temperature Monitoring has five roles.
| Role | Location access | What they can do |
|---|---|---|
| Administrator | Campus-wide | Configure and manage Temperature Monitoring. View and manage all settings, including Advanced preferences. Administrator is the only role that can view or change Advanced preferences. |
| Manager | Campus-wide | Configure and manage Temperature Monitoring. Has the same general configuration and oversight access as an Administrator, but cannot access Advanced preferences. |
| Full Access User | Campus-level | View and respond to alerts, view configuration settings, and view and generate reports. Cannot create or manage Storage Units, Threshold Settings, or Alert Rules. |
| User | Department-level | View and respond to alerts, view measurement history for Storage Units and Rooms, and view and generate reports for assigned departments. Cannot access configuration settings. |
| Monitoring User | Department-level | View and respond to alerts and view measurement history for Storage Units and Rooms in assigned departments. Cannot access reports, the Devices section, or configuration settings. |
What each role can do
Yes means the role has the permission; No means it does not. Department-level means access is limited to the user's department, based on their Assigned Home Location.
| Permission | Administrator | Manager | Full Access User | User | Monitoring User |
|---|---|---|---|---|---|
| View Storage Units, Rooms | Yes | Yes | Yes | Yes (Department-level) | Yes (Department-level) |
| View and respond to alerts | Yes | Yes | Yes | Yes (Department-level) | Yes (Department-level) |
| View and generate reports | Yes | Yes | Yes | Yes (Department-level) | No |
| View the Devices | Yes | Yes | Yes | Yes | No |
| Install Temp Monitors in Kio Setup Manager (requires additional Temp Monitor Installer role) | Yes | Yes | Yes | No | No |
| Create and manage Storage Units, Threshold Settings, Alert Rules | Yes | Yes | No | No | No |
| View or edit Advanced preferences | Yes | No | No | No | No |
Only the Administrator can access Advanced preferences.
How location access is managed
The campuses and departments a user has access to are also set in the Kio Cloud Users app:
- Campus access applies to the system-wide roles (Manager, Administrator, Full Access User). They have access to all campuses by default, and you can restrict a person to specific campuses.
- Assigned Home Location applies to the department-level roles (Monitoring User and User). It sets the campus and department they have access to, so they see only their own department's Storage Units and Rooms. A department-level role without a Home Location has no Storage Units or Rooms to work with.
You set both when you assign a person's role. See Assign roles and access to a user.
Installing Temp Monitors needs an extra role
Installing the Kontakt.io Temp Monitor Pro and Temp Monitor Lite requires a Temperature Monitoring role with install permisssions (Administrator, Manager, or Full Access User) plus the platform-specific Kio Setup Manager role. Temp Monitors are installed on-site with the Kio Setup Manager mobile app.
| Platform | Role required |
|---|---|
| iOS | Device Management > Temp Monitor Installer |
| Android | Setup Manager (mobile) > Temp Monitor Installer |
Manage users
The tasks for managing users are shared across all Kio Apps and managed in the Users app:
- Add a user — create a managed user.
- Assign roles and access to a user — give a person a Temperature Monitoring role, plus campus access or an Assigned Home Location.
- Enable, disable, or delete a user — change or remove a person's access.
Assigning Temperature Monitoring roles and Home Locations requires the User Management Administrator role.
Groups
Instead of setting roles and campus access individually within each user's profile, you can assign them to a Group and add members to it. Members inherit the Group's application roles and campus access in addition to anything assigned directly on their profile. Use Groups to manage access for a team in one place. See About Groups, Assign application roles to a Group, and Assign campuses to a Group.
Managed and SSO users
How users are created and managed depends on whether your organization uses single sign-on (SSO):
- Managed users are created and maintained directly in the Users app.
- SSO users sign in through your identity provider, which supplies their identity and roles. You still set an SSO user's Assigned Home Location in the Users app.